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Please Visit Us Centurion 012 665 2079 Cape Town 021 510 8112

Buying On-line

Thank you for visiting our site.

Our online store offers you the opportunity to buy products from us and have them delivered throughout South Africa.

We have stores in Cape Town, and Pretoria - so please note:

- Stock levels indicated on the website are an indication of the stock in the Cape Town branch (as this is where the online store is run from)

- Stock levels on the website are updated, but may not be a true reflection of the actual stock level in the store - so please contact us to confirm first.

Please use our online shopping cart to order from us. We also welcome telephonic and email orders.

We deliver only within contiguous South Africa, and you can pay securely using your Visa or Masterdard Credit Card (Facilitated by PayU), by Instant EFT, Bitcoin (facilitated by Payfast), SNAPSCAN or by Manual EFT.

Process

Once you place an order via this website, it is transmitted to us. Upon receipt of payment, the order will be despatched as soon as possible to your address using the preferred shipping method.

All products on the website are available for ordering. Products in stock ship faster, orders not in stock may take a little longer. Should the there be a delay, we will inform you and you will have the choice of accepting the delay or receiving a refund. Fulfiment may take place from one of our stores or the supplier directly.

Online Shopping Instructions

  1. You can browse for products, and if the product has a price then it can be added to your electronic shopping cart. When you add a product to the cart, the cart will appear. At this point you have the option of "Continue Shopping" or "Checkout". Should you with to finalise your purchase, then select "Checkout". The quantity in stock is updated regularly, however it is subject to change based on in-store transactions. Products in stock are packed and shipped faster. Items not in stock may have to be ordered from a supplier and therefore ship later.
    Please note that the quantity in stock is a reflection of stock in all stores, and items may be shipped from different locations in order to complete your order.
  2. you selected "Checkout" returning customers may be asked to Login, if you have not registered with us then please select "New? Please Provide Your Billing Information" and enter your delivery and billing information - this is required so that we can communicate with you regarding your order as well as ensure correct and speedy delivery of your purchase. We do not ask for your credit card details here.
  3. Next, you will be asked for a "Coupon Code" if you have one. If not, simply click on "Checkout" to continue. You may also update the contents of your cart.
  4. Next, you are able to update your billing or shipping information. If all is in order, click on "Next" to continue. You can choose to collect the product from one of our stores or delivery by courier.
  5. Next, you can confirm the payment method (Credit Card or EFT), as well as leave any specific instructions with your order. When happy, click on "Confirm Order" to proceed.

Prices

Errors and omissions excepted, all prices provided are valid for products in stock only. Whilst every effort is made to provide accurate pricing information, due to the volatile exchange rate we cannot guarantee the price for any item that may have to be ordered from a third party. All prices are in ZAR South African Rands, and include VAT @ 14%.

Notes on Payment Methods:

Credit Card: We only accept Visa and Mastercard. Your card needs to be 3-D Secured.

Payfast EFT: Only certain banks are supported (ABSA, FNB, Nedbank, Standard). Payment is a 3-step process - you will be asked to -

Manual EFT: We will proide you with our banking details and you can make the transfer yourself, using your order umber as a reference. Please note that payments to us from banks other than FNB can take 24 hours or more and that no orders will be shipped until the amount appears in our bank account.

1. Log into your online banking and to make a Once-off payment
2. Insert the bank account information, reference number, and amount indiicated
3. Confirm the payment

Once payment is successful, you will receive an invoice with the order status "Confirmed".

Please note:

  • Online prices may difffer from instore prices.
  • Online promotions may not be available instore.
  • Certain products are only available online.

Payment

We currently accept VISA and MASTERCARD credit card payments online as well as EFT. The secure online payment system is enabled by PayU. Instant EFT is enabled by PayFAST. Manual EFT is also available.

Not comfortable ordering online? Simply call us on 021.510.8112 or 012.001.7237 and place your order.

We accept EFT payments, but please note that payments from certain banks may take a day or two to clear (excluding weekends and public holidays), and we cannot release goods until the payment has arrived in our bank account.

Assistance

Should you require any assistance with your transaction, please contact us via email or by telephone during office hours.

We are based in Cape Town and Centurion, South Africa. Prices are shown in ZAR (South African Rand)

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